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75%

Time-to-hire reduction

156

Hours saved for HR

90%


Higher quality candidates

Case Studies

THE COMPANY

Ufficio Service is a company that has been providing front office and back office outsourcing services for companies of all sizes, types and industries since 1985. The aim is to increase the profitability of companies through the optimization and management of unproductive processes. Ufficio Service is distinguished by high specialization of services, continuous staff training and certification of all services provided according to UNI EN ISO 9001 quality standards. Thanks to all this, it guarantees the achievement of concrete results for client companies and is characterized as a modern and dynamic reality, constantly expanding and updating.

WHY DID YOU CHOOSE SKILLVUE?

Vera Presazzi, Occupational Psychologist and HR Manager at Ufficio Service, chose to implement Skillvue in her selection process with the aim of bringing the same innovative force with which Ufficio Service deals with the outside world on a daily basis to the company as well. In fact,process optimization is a founding part of the company's philosophy, and it is precisely for this reason that its value in optimizing and saving resources is recognized.

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Time-to-hire reduction

Improved HR team time management

Raising candidate satisfaction rate

The company
Subdued is an Italian brand active since the 1990s inspired by the Italian lifestyle that aims to bring an element of novelty and originality to the outfits of a female and young audience.

The company operates in both the Italian and European markets, thanks to a retail network consisting of more than 50 stores in Italy and several outlets abroad, including important flagship stores in cities such as Paris, London, Barcelona, Madrid and Amsterdam.

Operating in a dynamic context such as fashion retail, where turnover is quite high and a good percentage of candidates belong to Generation Z, identifying and hiring the right candidates from the very first steps of the sales process soon proved essential for the company's well-being.
The context
  • High monthly turnover
  • Large volumes of candidates to be evaluated
  • HR team time entirely taken up by interviews
  • Junior candidates, with CVs not very indicative of real communication and sales skills
The challenge
  • Optimize selection time
  • Valuing all candidates despite the large number
  • Identify the most motivated and on-target from the start
  • To provide the HR team with a predictive tool of candidates' actual skills
Find out all the details!
"In Subdued we need to be particularly efficient in selecting profiles that are strategic for us, such as the Store Manager or Sales Assistant. There is very little time available, but at the same time it is crucial to understand right away which candidates have the right communication approach, the necessary sales skills and a good orientation to teamwork, without forgetting the aspect of motivation."
Vera Presazzi
Occupational Psychologist and HR Manager

The company was in a situation common to many companies in the retail sector: the pace of selection was getting faster and faster, forcing the HR team to channel all its efforts and time toward managing the interviews needed to cover the monthly turnover and assessing skills that were difficult to extrapolate from simply reading a CV, especially in the case of junior candidates.

Skillvue's intervention

With the inclusion of Skillvue in Subdued's selection process, it has been possible to make the steps leading up to the first interview much quicker and at the same time comprehensive.

After an initial analysis by the HR team of the basic pre-requisites for the position, all candidates are in fact given the opportunity to demonstrate their communication, sales and teamworking skills as early as the pre-screening stage. This is made possible by theStructured Behavioral Interview conducted independently by Skillvue's technology.
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Once all Skillvue's interviews have been processed, Subdued's HR team has clear and objective information about the candidates' skills and can then make more informed decisions about whom to bring to an initial interview.

A limited number of steps were simply added to Skillvue's pre-existing selection process:
Step 1
Valentina creates an assessment test within Skillvue by choosing the skills she wishes to test in candidates
Step 2
Candidates are invited to complete the evaluatione Skillvue within a predefined number of days, from the location and with the device of their choice
Step 3
Valentina and her team access the results processed by Skillvue and choose the shortlist of candidates to take to interview

Valentina and her team also had the opportunity to engage with the Skillvue team to determine which tests and questions were most effective for their needs from those provided within Skillvue's Test Library.

Teamworking
Question 1 of 3
You have been working in a store for 2 years. Today is a new colleague's first day at work. How do you welcome him and relate to him?

The results obtained

"Finally, I no longer have to jam one interview after another into my schedule, and I can make sure that I don't create excessive wait times for my candidates. At first I had some doubts with respect to using such advanced technology, but I quickly realized that not only does it allow me to bring more quality to my work, but it has also made us very attractive to our candidates."
Vera Presazzi
Occupational Psychologist and HR Manager
Thanks to the work done with Skillvue, Valentina's team is now able to comprehensively and effectively assess all candidates without sacrificing building a direct and transparent relationship with each of them.

Saving time in the pre-selection phase has allowed Valentina to reclaim valuable hours to devote to strategy activities that are essential to help achieve business objectives.

At the same time, incorporating cutting-edge technology such as Skillvue's into the selection process has only made the Candidate Experience more agile, innovative, and satisfying for Subdued's young candidates. Innovation in the selection process has thus become a true Employer Branding and Talent Attraction element for the company.

Why choose Skillvue for your selection process

Skills Test customized for selection in the retail sector

Candidate Experience in first place

Ongoing support from our team for implementation

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