Reception - Basic

Administration & Facility

at

Hard Skills

This test of questions explores the main areas of knowledge and skills of those who will be in the Secretarial Office with duties primarily pertaining to the back-office and front-office areas. They are suitable for people with short or no previous experience as well as those with higher seniority.

Topics Covered

  1. Principles of accounting
  2. Relational and communication skills
  3. Time Management
  4. Paperwork and contracts
  5. Communication Public Entities
Author bio

Daniela Di Mario: Graduated in Economics and Management from the State University of Rome, and subsequently earned a first-level Master's degree on the topics of Teaching and the Teacher's Function. After a long experience as an administrative clerk in a company operating in the petroleum products trading sector, Daniela became a freelancer, specializing in administrative and educational consulting activities. She currently teaches the professional training course "Company Administrative Secretary" at Mia Academy, an academy specializing in providing courses on an e-learning platform. Daniela continues to devote much time to professional training activities both as a lecturer and as an active participant in master classes, Webinars and digital courses. Her goal is to continuously educate herself on the topics of business and management.

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