Negotiation

All

at

Soft Skills

Definition

The ability to interact in situations of conflicting interests and of seeking solutions acceptable to the various parties involved.

Behavioral Indicators

  • Defines its goals and predicts possible outcomes of the confrontation
  • When negotiating, use data, concrete examples, audiovisual aids, demonstrations, etc.
  • Adapts flexibly to the development of negotiation, seizing opportunities for agreement
  • Manages and overcomes the inevitable moments of tension and conflict in negotiation without aggression and resentment at both the individual and group levels
  • Seizing the opportune moment to close the deal

Details

  • 5 Total applications
  • 10 Total minutes
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